Identity Insurance & ID Restoration

Identity theft can be a real threat, but with Jumbo's ID insurance and protection, you'll have nothing to fear.

In this section, you'll learn more about how ID insurance works and how to make use of it if the time comes.

As stated by the Federal Trade Commission, identity theft is when someone gains access to personal information and uses it without your consent. They could use your information to perform a variety of tasks including opening new credit cards, taking over your existing accounts, or making purchases.

How does using Jumbo help protect me? Protecting your online presence with Jumbo helps reduce the risk of your information being compromised online. But identity theft can still happen to the best of us. We want to protect our users even if the worst case scenario happens, so we chose to partner with IdentityForce, a Sontiq Brand, to provide our Jumbo Pro users with $1 Million in Identity Insurance and ID Restoration.

What benefits does Identity Insurance provide? There's no two ways about it: identity theft is not a fun experience. But your Identity Insurance through Jumbo can help mitigate potential financial risks.

Jumbo's Identity Insurance provides you with a team of experts available 24/7 who can help you with the entire ID restoration process, and you can contact them directly through the Jumbo app. Additionally, our Identity Insurance guarantees that you recover certain out-of-pocket expenses and lost wages incurred if your identity is stolen, and you can be reimbursed up to $1 million if money is stolen due to identity theft. Learn more about IdentityForce's benefits here.

Right now, Identity Insurance is currently only available to Jumbo Pro users in the United States. Due to the rules imposed by the major app stores, not all users are eligible.

If you are located in the US and have a Jumbo Pro subscription but don't see Identity Insurance, please reach out to our team at [email protected].

If you're signed up for Identity insurance and have any questions or concerns about your insurance plan or ID restoration services, you can reach out to the experts 24/7

  1. Open the Jumbo app.
  2. Tap the Data Protection card.
  3. Tap 24/7 Phone Assistance.
  4. Tap the provided phone number to be connected with IdentityForce's member services.
  5. For a visual step-by-step, tap the images below.

We also encourage you check out IdentityForce's Terms and Conditions for more information.

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