How do I cancel my Jumbo subscription?
- Open the Jumbo app.
- Tap the blue Settings gear in the upper righthand corner.
- Tap Manage Subscription.
- Tap Cancel my subscription at the bottom.
- Continue following the prompts to cancel.
Need more specific steps?
Select your payment platform below
If you don't know the platform you used to subscribe, you can check through the following steps:
- Open the Jumbo app
- Tap the Settings icon in the upper righthand corner
- Tap on Support & Feedback > Email Support
- Check if you are IAP or Stripe