Data deletion request
We may have processed your Jumbo ID (DeviceID), a unique and anonymized number used for statistical purposes. If you would like to request a formal data deletion of this number, please take the following steps.
To make a data deletion request:
- Open the JUMBO app.
- Gently shake your device from side to side.
- Tap Yes.
- Fill out the prompt with your email address and mention you would like a formal data deletion.
- Once you submit the request, we will delete any data related to your DeviceID (including the DeviceID itself).
You can also view these documents in the app:
- Open the Jumbo app.
- Tap the Settings gear at the bottom of the screen.