Having issues with archiving posts?

My posts don't seem to be archiving.

Archiving can take some time, especially if the files in question are large. Leave Jumbo running in the background of your device for a day to give it ample time to get the job done.

If Jumbo still hasn't archived your posts after a day, try these steps:

  1. Disconnect your account.
    • For iOS, tap Disconnect at the top.
    • For Android, tap the three vertical dots at the top > Disconnect.
  2. Reconnect your account.
  3. Leave Jumbo running in the background for a day.
NOTE: To optimize the app's ability to archive posts in the background, make sure to enable push notifications as they can help ensure the app runs correctly in the background.

Why are Tweets not being archived?

Twitter's API only allows your most recent 3,200 Tweets to be accessible at any given time.

After deleting the first batch, Jumbo must wait for Twitter to repopulate your profile with your older Tweets, which can take some time.

Try these steps to see the oldest tweets you can delete:

  1. Log into Twitter.
  2. Scroll to the bottom of your profile.
  3. Check the date of your oldest visible Tweet.