Getting Started

Think of Jumbo as your personal privacy concierge!

We've identified some of the biggest privacy and security risks on the web, and our team is building tools to help you easily handle these risks. We believe privacy is a fundamental right, and our goal is to build tools that allow you to take back control of your privacy and data.

Here are a few ways you can use Jumbo to help you maintain your privacy:

  • Scan your social media accounts and see a dashboard of all of your privacy settings
  • Archive and save old posts on Twitter and other social media platforms
  • Activate 2FA for your accounts
  • Delete your old Google searches
  • Scan the dark web for data breaches

Simply connect your accounts within the app, and Jumbo will monitor for anything from data breaches on the dark web to secretive Twitter settings that permit your location to be tracked. We let you know what we find and offer simple solutions to shore up your privacy and protect your online presence.

The best part is that we will never sell or share your data, so everything in Jumbo stays totally private.

Want to learn more about what exactly is available for each Jumbo subscription tier? Check out our article that breaks down all the available features.

We don't store or have access to any of your personal data. When you log into a service through Jumbo or store your archived posts within Jumbo, these processes take place directly on your device. Our team will never have access to sensitive information such as your login info, Vault contents, etc.

We don't sell your data--you are not the product. One of the reasons we built Jumbo is because companies have been offering free services but are selling your data to profit. While we have included powerful privacy tools in the free version of the product, our most advanced protection tools are paid services. Be assured that we will never monetize your data. You're paying for the product, and that's it.

We want to change the status quo of privacy. It is extremely important to us that we hold ourselves to higher privacy expectations than the services that we offer support for. Therefore, we only interact with your data whenever absolutely necessary, and it is always kept anonymous. With that said, we do want to be transparent about some data that we might collect from users:

  • We may collect your IDFA and/or IP address if you are a US user. The IDFA is a random device identifier assigned by Apple to a user’s device and is used by advertisers to track data, so they can deliver customized advertising. The IP address is a unique string of characters that identifies each computer using the Internet Protocol to communicate over a network. Both your IDFA and IP address are personally identifiable information that Jumbo automatically deletes within a 45 day period upon collection when you first start using Jumbo.
  • We may also have processed your Jumbo ID (DeviceID), a unique and anonymized number that we use for statistical purposes. Most companies do not consider this personally identifiable information, but we use extra precaution. If you would like to request a formal data deletion of this number, please take the following steps for us to match your email address to your DeviceID:
    1. Open the Jumbo app.
    2. Gently shake your device from side to side.
    3. Tap Yes.
    4. Fill out the prompt with your email address and mention you would like a formal data deletion.

We encourage all of our users to thoroughly read through our Privacy Policy and Terms of Use.

You can also view these documents through the app at any time:

  1. Open the Jumbo app.
  2. Tap the Settings gear in the upper righthand corner.
  3. Scroll down for links to our Privacy Policy and Terms of Use.

To monitor one of your accounts and see Jumbo's privacy recommendations, follow these easy steps:

  1. Open the Jumbo app.
  2. Tap the Online Tracking or Online Reputation card, and select the service that you would like to connect.
    • You can also view a complete list of apps by tapping the Settings gear in the upper righthand corner > Services.)
  3. Enter your log in credentials.

If you ever want to disconnect your accounts from Jumbo, it's even easier than connecting them:

Steps for iOS

  1. Open the Jumbo app.
  2. Tap the Online Tracking or Online Reputation card.
  3. Select the service that you would like to disconnect.
  4. Tap Disconnect at the top.

Steps for Android

  1. Open the Jumbo app.
  2. Tap the icon of the service that you would like to disconnect.
  3. Tap Disconnect.

Want to learn more about other features like Block Trackers, data breach scanning, or 2FA?
Did this answer your question? Need more help? Contact [email protected] There was a problem submitting your feedback. Please try again later.