Getting Started

Think of Jumbo as your personal privacy concierge!

We've identified some of the biggest privacy and security risks. We believe privacy is a fundamental right, and our team is building tools to help you easily handle these risks.

Here are a few ways Jumbo can help you:

  • Scan social media accounts and see a dashboard of all privacy settings
  • Archive and save old posts on social media
  • Activate 2FA
  • Delete old Google searches
  • Scan the dark web for data breaches

Simply connect your accounts, and Jumbo will monitor for anything from data breaches to secretive Twitter settings that permit your location to be tracked. We let you know what we find and offer simple solutions to shore up your privacy.

The best part is that we will never sell or share your data, so everything in Jumbo stays totally private.

Want to learn more about what exactly is available for each Jumbo subscription tier? Check out our article that lists all the current features.

We don't store or have access to any personal data. When you connect an account or archive posts, these processes take place directly on your device. Our team will never have access to sensitive information, such as your login info, Vault contents, etc.

We don't sell your data--you are not the product. One of the reasons we built Jumbo is because companies have been offering free services but are selling your data to profit. Be assured that we will never monetize your data. Our most advanced protection tools are paid services--you're paying for the product, and that's it.

We want to change the status quo of privacy. It is extremely important to us that we hold ourselves to higher privacy expectations than the services that we offer support for. Therefore, we only interact with your data when absolutely necessary, and it is always kept anonymous. However, we want to be transparent about some data we might collect:

  • We may collect your IDFA and/or IP address if you are a US user. The IDFA is a random device identifier assigned by Apple to a user’s device and is used by advertisers to track data for customized ads. The IP address is a unique string of characters that identifies each computer using the Internet Protocol to communicate over a network. Both your IDFA and IP address are personally identifiable information that Jumbo automatically deletes within a 45 day period upon collection when you first start using Jumbo.
  • We may also have processed your Jumbo ID (DeviceID), a unique and anonymized number used for statistical purposes. Most companies do not consider this personally identifiable information, but we use extra precaution. If you would like to request a formal data deletion of this number, please take the following steps:
    1. Open the Jumbo app.
    2. Gently shake your device from side to side.
    3. Tap Yes.
    4. Fill out the prompt with your email address and mention you would like a formal data deletion.

We encourage our users to thoroughly read through our Privacy Policy and Terms of Use.

You can also view these documents in the app:

  1. Open the Jumbo app.
  2. Tap the Settings gear in the upper righthand corner.
  3. Scroll down for links to our Privacy Policy and Terms of Use.

To monitor one of your accounts and see Jumbo's privacy recommendations, follow these steps:

  1. Open the Jumbo app.
  2. Tap the Settings gear in the upper righthand corner.
  3. Tap Services, and select the service that you would like to connect.
  4. Enter your log in credentials.

If you ever want to disconnect your accounts from Jumbo, it's even easier than connecting them:

Steps for iOS

  1. Open the Jumbo app.
  2. Tap the Settings gear in the upper righthand corner.
  3. Tap Services, and select the service that you would like to disconnect.
  4. Tap Disconnect at the top.

Steps for Android

  1. Open the Jumbo app.
  2. Tap the icon of the service that you would like to disconnect.
  3. Tap Disconnect.

Want to learn more about other features like Block Trackers, data breach scanning, or 2FA?
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