Data Breaches

Being notified about a data breach can be upsetting, but we've got your back. Read more about what to do after a data breach and other important things down below.

A data breach exposes your personal information stored on a website or database. This information can range from your email address, home address, credit card number and your SSN.

If you're notified of a data breach from Jumbo, you are not alone. Data breaches are most often a result of cyberattacks on a service's database that store many users' information.

Jumbo will make sure you stay on top of your data by scanning the dark web for you. We first hash (or encrypt) your email using 256SHA encryption to make sure that no one (not even us) can see your email address while we check for leaks. If there's a new leak, Jumbo will alert you right away about any related info that may have been affected.

The best part is that Jumbo doesn't need any of your personal info to search for data leaks--all we require is your email address, which you can also delete from the app anytime.

To add another email address to Data Breach Scanning:

  1. Open the Jumbo app.
  2. Tap My Identity.
  3. Tap Connect another email.
  4. Tap Add new email address.
  5. For a visual step-by-step, tap the images below.

Regardless of the size of a data breach, it's important that you promptly secure all associated accounts. Here are 3 easy steps you can take to mitigate some of the risks and protect yourself.

Step 1: Enable 2FA (two-factor authentication)

The first step is to enable 2FA for your accounts. This is an extra layer of security for your accounts beyond just a username and password. Jumbo can help you enable 2FA on Twitter, LinkedIn, Google and Amazon. Learn more about 2FA here.

Step 2: Use a Password manager

The next step is to change your password for each account. One of the best ways to do this is to use a password manager. Whether it's a paid service or a free one that's included in your browser, a password manager will help you maintain unique, powerful passwords to keep your accounts secure.

Step 3: Connect all your emails to Dark Web Data Breach monitoring

It's important to protect yourself across all of your personal and work accounts. With Jumbo Pro, you can connect an unlimited number of email accounts for ongoing Data Breach monitoring. You won't just be alerted of past breaches--Jumbo will alert you of any future threats moving forward.

Once information has been leaked from a data breach, it becomes publicly available. This means it is nearly impossible to completely erase. Because of that, it is important to work on mitigating the potential damage that a data breach could cause by securing your accounts as promptly as possible.

While Jumbo tries to keep up to date with the latest breaches, the data sets that Jumbo sorts through may only contain a portion of all the leaks that occur, and it can take time for these data sets to update with more recent leaks. Jumbo will only display a data breach if the source is readily verifiable. 

Additionally, it's rare for 100% of a user base to be included in a leak. It's always possible that even though you used a service, your information ultimately wasn't included in the breach. 

That being said, the best way to protect yourself is to take a proactive approach to your security:

  1. Do not use similar/common passwords between accounts. Each password should be completely unique and should not contain any personal information.
  2. Use a password manager.
  3. Set up 2FA or 2-factor authentication to keep your accounts safe even if the passwords are breached. 2FA will add an extra layer of security to your logins by asking for a unique code every time you login.
  4. Don't use unsecured Wi-Fi networks when in public.
  5. Be wary of messages that ask you for personal information as they may be phishing attempts.

At some point, you might see your information has been a part of a data breach for a company that you never signed up with. This can be disconcerting, but here are a couple reasons why this might happen:

  1. Your data has become a commodity. Sometimes data is collected by one company and sold to another. User data is one of the hottest commodities to be sold and collected around the internet, so it can end up pretty far from its starting point. If the company that bought your data is breached and your information is leaked online, Jumbo will be able to find the website or database that was breached, but not necessarily the original website you put your information into.
  2. Your data changed hands. It's also possible that the original service that you signed up for was purchased by another company and underwent a name change. Companies change hands often and unfortunately sometimes your data does as well.

Data breaches marked Sensitive Source or Combo List occur when your information was found in a list of usernames/passwords on the dark web.

Because these lists are assembled over multiple data breaches, we are not able to provide more information such as which specific websites they attacked. However, you can reinforce your security by changing passwords for important accounts, such as your emails, bank accounts, and any others that contain personal information.

In addition to changing your passwords, here are a couple of other tips:

  1. Enable two factor authentication (2FA). 2FA adds an extra layer of security for your accounts. Jumbo can help you enable 2FA on Twitter, LinkedIn, Google, and Amazon. Or, most accounts will allow you to add 2FA through another authenticator app or through SMS.
  2. Use a password manager. A password manager helps store your passwords in one secure location. Make sure that your new password for each account is completely unique as reusing passwords can compromise your security.

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