Data Breaches

Being notified about a data breach can be upsetting, but we've got your back.

Read more about what to do after a data breach and other important things to keep in mind below.

A data breach exposes your personal information stored on a website or database. This information can range from your email address to your address to your SSN. If you're notified of a data breach from Jumbo, you are not alone. Data breaches are most often a result of cyberattacks on a service's database that store many users' information.

Regardless of the size of a data breach, it's important that you promptly secure all associated accounts. Here are 3 easy steps you can take to mitigate some of the risks and protect yourself.

Step 1: Secure logins with Jumbo--enable 2FA (two-factor authentication)

The first step is to enable 2FA for your accounts. This is an extra layer of security for your accounts beyond just a username and password. Jumbo can help you enable 2FA on Facebook, Twitter, LinkedIn, Google, Dropbox and Amazon. Learn more about 2FA here.

Step 2: Password managers--lock down your credentials

The next step is to change your password for each account. One of the best ways to do this is to use a password manager. Whether it's a paid service or a free one that's included in your browser, a password manager will help you maintain unique, powerful passwords to keep your accounts secure.

Step 3: Connect all your emails to Dark Web Data Breach monitoring

It's important to protect yourself across all of your personal and work accounts. With Jumbo Pro, you can connect an unlimited number of email accounts for ongoing Data Breach monitoring. You won't just be alerted of past breaches--Jumbo will alert you of any future threats moving forward.

Once information has been leaked from a data breach, it becomes publicly available. This means it is nearly impossible to completely erase. Because of that, it is important to work on mitigating the potential damage that a data breach could cause by securing your accounts as promptly as possible.

While Jumbo tries to keep up to date with the latest breaches, the data sets that Jumbo sorts through may only contain a portion of all the leaks that occur, and it can take time for these data sets to update with more recent leaks.

Additionally, it's rare for 100% of a user base to be included in a leak. It's always possible that even though you used a service, your information ultimately wasn't included in the breach.

That being said, the best way to protect yourself is to take a proactive approach to your security:

  1. Do not use similar/common passwords between accounts. Each password should be completely unique and should not contain any personal information.
  2. Use a password manager.
  3. Set up 2FA or 2-factor authentication to keep your accounts safe even if the passwords are breached. 2FA will add an extra layer of security to your logins by asking for a unique code every time you login.
  4. Don't use unsecured Wi-Fi networks when in public.
  5. Be wary of messages that ask you for personal information as they may be phishing attempts.

At some point, you might see your information has been a part of a data breach for a company that you never signed up with. This can be disconcerting, but here are a couple reasons why this might happen:

  1. Your data has become a commodity. Sometimes data is collected by one company and sold to another. User data is one of the hottest commodities to be sold and collected around the internet, so it can end up pretty far from its starting point. If the company that bought your data is breached and your information is leaked online, Jumbo will be able to find the website or database that was breached, but not necessarily the original website you put your information into.
  2. Your data changed hands. It's also possible that the original service that you signed up for was purchased by another company and underwent a name change. Companies change hands often and unfortunately sometimes your data does as well.

To add another email address to Data Breaches:

  1. Open the Jumbo app.
  2. Tap the Data Protection card.
  3. Tap the Data Breaches section.
  4. Tap Add new email address.
  5. Enter your email address, and then tap OK.
  6. For a visual step-by-step, tap the images below.

  • For Jumbo Pro and Jumbo Plus, you can add unlimited email addresses for Data Breach scanning.
  • For the Free version of Jumbo, you will only be able to connect 1 account for Data Breach scanning.

We put our user's privacy above all else. To help your information stay as secure as possible, we do not ask for any additional financial or personal information from you to use this feature.

Where do I enable this feature in Jumbo? If you're subscribed to Jumbo Pro, this feature is automatically enabled and included in your Data Breach monitoring.

How does this work exactly? With Data Breach monitoring, Jumbo scans the dark web for the email addresses you've registered. Jumbo's searches are expanded to monitor for traces of your credit cards, SSN, driver's license, and passport. If Jumbo detects a data breach linked to one of your connected email addresses, the app will notify you of that breach as well as the nature of your personally identifiable information in that breach. This is all done with your email address--Jumbo is not collecting your personal information and running a search with it.

Did this answer your question? Need more help? Contact [email protected] There was a problem submitting your feedback. Please try again later.