Block Trackers

Enabling the Block Trackers will prevent more than 400 major trackers from following you. This is a powerful way to limit your data footprint and to reduce the information that third parties have on you.

How does it work? As you browse the web or use your apps, Jumbo checks to make sure that what your phone is trying to access isn’t on our list of trackers. If it is, that access is blocked, so the third parties never know a request was made, and they don’t get any of your data.

Are you monitoring my web traffic? Short answer: no. Our app does capture broad analytics if the user has not explicitly opted out of this, but the information captured is not related to any specific domains, trackers, or otherwise.

We log the count of requests blocked per domain in order to generate the report you see in the app (e.g. "300 trackers blocked last week"). This information is stored exclusively in your device and is removed every 14 days.

Is this a VPN? I was asked to authorize a VPN configuration. Block Trackers is not a full VPN in the sense we are not creating a Virtual Private Network. Both iOS and Android devices give developers a tool to interact with network traffic--the intended use of that tool was to implement VPNs. We are able to use this “VPN configuration” to allow Jumbo to filter out detected trackers.

In most cases, mobile devices can only currently run a single VPN at a time. To keep Block Trackers or your other VPN from getting switched off, make sure you aren't using another VPN simultaneously with Block Trackers. Generally, when this situation arises, we recommend that you use Jumbo's VPN at times to filter trackers and bounce back to your other VPN when you want to change your browsing location.

If you ever want to turn off the Block Trackers feature and its accompanying VPN configuration, it is best to do it through the Jumbo app directly. Trying to switch it off through the VPN section of your device's settings will often prove unsuccessful.

To turn off Block Trackers:

  1. Open the Jumbo app.
  2. Tap the Online Tracking card.
  3. Switch the toggle in the Third-Party Trackers section from ON to OFF.

NOTE: Block Trackers is not an ad blocker. You will still be shown ads when this feature is activated, but your data will not be used in determining the ads you are shown.
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