Jumbo discovered a Data Breach on one of my accounts. What should my next steps be?

I was notified about a Data Breach from Jumbo, what should my next steps be? 

Regardless of how big or small the reported data breach is, it's important that you promptly secure all associated accounts. We've provided an article outlining the next steps for you in a situation like this to ensure that your bases are covered. You can read all about these steps here.


I was notified about a Data Breach from Jumbo, but I don't recognize the website or database. How do I go about securing my information? 

Having a data breach reported from an unknown website can add additional confusion to an already stressful moment. This article will outline two of the most common explanations for why this might happen. While it is often impossible to discover the exact origin of these of breaches, the next steps remain the same: secure your email account as well as any other accounts that may share the same email and password login combination. 


I'm worried a Data Breach has made me a victim of Identity theft. What do I do?

If you are concerned that you have been a victim of Identity theft, the first thing to do is contact a professional to determine whether this is actually the case. To assist with this, Jumbo offers Identity Insurance through IdentityForce for our US users - you can learn more about this feature here. For our users in other countries, we're in the process of developing Identity Theft Assistance - stay tuned!


Is there a way to erase or undo a data breach?

Once information has been leaked from a data breach, it becomes publicly available. This means it is nearly impossible to completely erase. Because of that, it is important to work on mitigating the potential damage that a data breach could cause by securing your accounts as promptly as possible.

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